Jira: Security Best Practices: A Comprehensive Guide

4/21/2023

This guide provides security engineers with a comprehensive set of best practices for securing Jira.

Introduction

As a security engineer, securing your organization's Atlassian-hosted Jira instance is of paramount importance. With the increasing number of cyber threats, it is essential to implement the best practices that ensure the privacy and protection of your data. This comprehensive guide covers the key aspects of Jira security, including user management, project permissions, issue security schemes, and more.

1. User Management

Authentication and Single Sign-On (SSO): Implement an SSO solution to manage user authentication securely. Atlassian Access provides SSO functionality with support for popular identity providers such as Google Workspace, Microsoft Azure AD, and Okta. Utilize multi-factor authentication (MFA) to add an additional layer of protection.

User Provisioning and De-provisioning: Streamline user management by integrating your identity provider with Atlassian Access for automated user provisioning and de-provisioning. This ensures that access is granted and revoked in a timely and controlled manner, reducing the risk of unauthorized access.

2. Project Permissions

Role-Based Access Control (RBAC): Implement RBAC in Jira to grant access based on user roles, such as developers, project managers, and administrators. Define project roles and assign users to these roles, ensuring that access is granted based on the principle of least privilege.

Permission Schemes: Use permission schemes to manage project-level access, including issue viewing, editing, and transitioning. Create custom permission schemes to fine-tune access based on your organization's requirements.

Issue Security Schemes: Apply issue security schemes to restrict access to specific issues within a project, allowing you to protect sensitive information. Configure security levels and assign them to specific user roles or groups.

3. Data Encryption

At Rest: Atlassian-hosted Jira encrypts data at rest using the Advanced Encryption Standard (AES-256). Ensure that sensitive data stored within Jira is handled in compliance with your organization's data protection policies.

In Transit: Enforce the use of secure connections (HTTPS) for all communication with Jira. This can be achieved by configuring your organization's domain to require HTTPS and using secure SSL/TLS certificates from trusted certificate authorities.

4. Audit Logging and Monitoring

Audit Log: Enable Jira's built-in audit log to track user activities and changes to system settings. Regularly review the audit log to identify unauthorized access, policy violations, or other security concerns.

Monitoring and Alerts: Monitor Jira with external tools, such as SIEM or log analysis systems, to detect and respond to potential security incidents. Integrate Jira with your organization's incident management process to ensure prompt response to alerts.

5. API Security

API Tokens: Encourage users to create and use API tokens for authentication, rather than sharing their password. Limit the use of tokens with appropriate scopes and ensure that users revoke tokens when no longer needed.

Rate Limiting: Implement rate limiting on API endpoints to protect against brute-force attacks and prevent excessive usage that could impact system performance.

6. Security Vulnerability Management

Security Bug Bounty Program: Stay informed about security vulnerabilities in Jira by monitoring Atlassian's security advisories and subscribing to their security notifications. Atlassian runs a public bug bounty program to identify and address security issues in their products.

Third-Party App Security: Evaluate the security posture of third-party apps before installation. Choose apps from trusted vendors and ensure that they have undergone security reviews.

Conclusion

Implementing the security best practices mentioned in this guide will significantly enhance the security posture of your Atlassian-hosted Jira instance. Regularly review and update your security measures to adapt to the ever